Fix Your Site Today and Keep It Running Smoothly

Fixmysite is for WordPress site owners who want expert help without the hassle. Whether you run a business, blog, agency, or eCommerce site, we help people who care about their site but do not want to be stuck managing updates, errors, or hosting issues.

We are not a ticket mill or a faceless team. You will work with real people who know WordPress inside and out and care about your site’s success. We focus on quality, long-term relationships, and doing the job right the first time.

Yes. Many of our customers have in-house or freelance developers. We take care of day-to-day support, fixes, and maintenance so your developer can focus on bigger projects.

Not at all. We handle everything for you and explain things in plain language. Whether you are tech-savvy or not, we keep your site running smoothly without jargon or stress.

Our one-time repair service is €89 and covers one specific issue, such as a broken layout, error message, or plugin conflict. If the problem is more complex, we will explain the scope and provide options before we proceed.

We offer a one-time malware removal service for €129. It includes a full site cleanup, security hardening, and tips to help prevent future attacks.

Yes. Our one-time speed optimization service is available for €179. We will improve loading times by fine-tuning your site settings.

Most one-time jobs are completed within one to two business days during local business hours. Urgent issues are prioritized, and we can work weekends when needed to get you back online fast.

Our monthly plans give you peace of mind, save you time, and take the technical burden off your shoulders. We keep your site running at its best, handle problems before they become issues, and free you up to focus on your business instead of website maintenance.

A small fix is something that was previously working but needs to be corrected, and it takes under 30 minutes to complete. These are unlimited in all care plans. A small task is a content or setting change, such as editing text or swapping an image, that takes under 15 minutes. These are unlimited in our Security Plan and above.

Development work is not included in our monthly plans. This type of work is booked as a separate project and can include anything from adding new features to updating layouts or creating a completely new site. You can request a quote for a specific project or book work in half-day or full-day blocks.

Yes. You can upgrade, downgrade, or add or remove services at any time. Many customers start small and adjust as their needs grow, while others scale back during quieter periods. There are no penalties for changing your plan, and we make the process quick and simple.

Hosting is included with all monthly plans if you choose it, but you are not locked in. If you prefer another host, that is fine, although some features such as the firewall, extra backup location, and CDN are only available when using our hosting.

Our hosting runs on DigitalOcean servers, managed through SpinupWP, and powered by Premium AMD CPUs. This gives you fast, secure, and hassle-free performance. We match the server to your site, set it up, and manage everything for you.

Yes. If you choose our hosting, migration is included for free. For moving to other hosts, we offer a one-time migration service for €89.

We fully manage the hosting for you, which keeps your site secure, stable, and fast while saving you time and headaches. If you ever need advanced access or a staging site, just let us know and we will arrange it.

Yes. If you manage more than one website, we will apply a free tier upgrade on any additional sites. For example, if your main site is on our Security Plan, your second site can be on the same plan for the Maintenance Plan price.

We accept all major credit and debit cards. For one-time jobs, you can pay via Stripe or PayPal. Monthly subscriptions are securely processed through Stripe or GoCardless.

No. All of our plans are month-to-month with no long-term commitment, and you can cancel at any time. Annual billing is also available if you prefer to pay once a year.

Yes. You will receive a VAT invoice as a PDF attachment with every payment confirmation email.

We offer 24/7 support availability from our global team. Most tasks are completed Monday to Friday during local business hours. With team members based in the Americas, UK, and Australia, you get fast and reliable coverage no matter where you are.

We do not offer phone support. Our email support is fast, friendly, and effective, and it allows us to track every request, share links, screenshots, and instructions, and ensure nothing gets missed. This way, you always have a clear record of the conversation, and our team can respond with the right solution the first time.

Most customers begin by getting in touch to explain their site and the issue they are facing. We will review the details, provide a quote or recommend a care plan, and then guide you through sending secure access. Once you send access and place the order, we can get to work quickly.

For one-time jobs, we usually start right after we receive secure access and your order is confirmed. Most jobs are finished within one to two business days, depending on complexity. For monthly plans, we begin setup as soon as we have access.

If you have ongoing support, quick fixes are included. If you need a one-time repair, we can quote it as a standalone job. Urgent issues are always prioritized.

Yes. These sites usually require higher-tier plans because of their complexity. If you are unsure which plan you need, contact us and we will recommend the right option.

No. We recommend dedicated email services such as Google Workspace or Microsoft 365 for better reliability, security, and deliverability. We can help you get set up and ready to go.

We offer a 30-day money-back guarantee on monthly and annual plans. For annual subscriptions, you can request a refund within 30 days of your first payment. For one-time jobs, we will always work to resolve the issue or offer a refund if we cannot.