WordPress Care Plan

Please review and sign :

Contract Terms

This agreement is between FixMySite and Client.

Client is contracting FixMySite as a provider of web site maintenance services (WordPress Care Plan). Services not considered 'standard website maintenance' are subject to be charged at FixMySite regular rates and will not be considered part of this contract.

What IS 'standard website maintenance' services included in this agreement:

•	Care: Daily secure off-site backup of your website (free/unlimited restoration(s) of your website, 24/7 emergency phone number will be provided for website down restoration).
•	Care: Bi-Weekly PDF Detailed Report will arrive to your email (captures all timely trends, events, and analysis of services that are included in the plan).
•	Care: 1x Monthly Free Repair ticket (you break it, we fix it). (Only with Annual Contract, 49$ Value at normal price).
•	Care: 2x Monthly Free Small Tasks (Image changes, Product addition) (Only with Annual Contract, 78$ Value at normal price).
•	Update: Weekly WordPress Theme Safe Update. 
•	Update: Weekly WordPress Core Safe Update. 
•	Update: Weekly WordPress Plugins Safe Updates.
•	Optimize: Weekly Broken links/URL Optimization. 
•	Optimize: Weekly Spam Comments Filtering and Cleansing.
•	Optimize: Weekly Database Performance Optimization.
•	Monitoring: 24/7 Uptime Monitoring with instant downtime notification to your email.
•	Monitoring: Weekly Security Scan for Malware, Vulnerabilities and Web Trust.
•	Monitoring: Weekly SEO Keywords analysis and Competitor Ranking.
•	Monitoring: Weekly Performance Check (Load Time, PageSpeed, Yslow).
•	Monitoring: Weekly PageViews Analytics.

Custom Code:
Custom developed or modified plugins/themes are considered non-standard web maintenance, FixMySite keeps the right of repairing the same based on best efforts only.

Authorization:
Client hereby authorizes FixMySite to access their web hosting account, providing active user name / password combinations for access to the server via FTP, assuring that 'write permissions' are in place on said hosting provider.

Contract Cancellation:
The Client may cancel or choose not to renew this Agreement at any time by giving 30 days written notice (for Annual Contracts), and 14 days written notice (for Monthly Contracts) of the cancellation.

Any fees billed to and/or paid for by the Client up until the point of cancellation are non-refundable and will not be reimbursed by FixMySite to the Client. FixMySite will refund any paid fees that will occur after the notice period.

FixMySite may cancel or choose not to renew this Agreement at any time by giving 30 days written notice (for Annual Contracts), and 14 days written notice (for Monthly Contracts) to Client. In the event of cancellation or non-renewal by FixMySite, will refund any paid fees that will occur after the notice period.

Legal:
This Agreement shall be governed by and construed in accordance with the laws of Canada applicable therein.

Signing this document means you agree to the terms of this document “Website Maintenance Agreement” on behalf of Client.

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WordPress Care Plan – Contract

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